One French buyer purchased the Foxwell NT650 Elite two months ago, when he tried to use it to do the quick scan for the SRS system of his car(Maserati Quattropretee SQ4 2015), a "NO System Diagnosis" error occurred. Relevant pictures shown as follows.
He felt so helpless and was so worried about what's going on with his NT650 Elite and his car. He emailed to Cardiagtool.co.uk several times, told the problem of using this device to quickly diagnose his car. Due to Customer Service staff's quick response and kindly help. A satisfied solution from the technology engineer comes to him.
Let's see how to solve:
Step 1. Follow the on-screen instruction first to confirm:
1) the scan tool is correctly connected to vehicle DLC
2)the ignition is turned on
3)the battery is charged
4)the vehicle is equipped with SRS system
If all the above four options confirmed still can not solve the problem, please try according to the following step.
Step 2. Use the cable to connect the device with the diagnostic port of the car, then try to see whether the OBDII can be communicated or not.
If same error still reports, try again to see if the communication of Oil Reset function works normally.
If it still can't, try to do the above tests on another car.
If problem still exists, we can judge the device breaks down caused by the software not being updated.
So please follow Step 3.
Step 3. Confirm if the OBDII of the device has already been updated to the newest version of V1.20.011.
If you do not know how to update your device, please refer to the video tutorial below.
URL link: https://youtu.be/goBBoFNFjiI
After updating to latest version of software, this problem will be solved!
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